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Student Assistance Program (SAP)

In order to continue supporting you through your academic tenure, ##schoolname## is pleased to offer a student assistance program available 24 hours a day, 7 days a week. As a registered student of ##schoolname##, and as a complement to the services offered by Student Health and Counseling Services, you may access the Aetna Student Assistance Program (SAP) offered by Aetna Student Health and sponsored by ##schoolname##.

Only a call or click away, we can confidentially talk to you about your situation and help you find resources and information on issues including:

  • Academic stress and pressure
  • Personal relationships — family, friends, dating
  • Life coaching
  • Substance abuse and other addictions, such as gambling
  • Finances, like credit card debt and student loans
  • Depression, grief and general mental health
  • Body image and eating disorders
  • Child care services
  • Divorce, custody, probation and other legal matters

We’re available whenever you are. We’re here 24 hours a day, 7 days a week, either by phone or online.

  • 24-Hour Telephone Access: You may speak to a licensed health professional toll-free, 24 hours a day, about any issue.
  • Interactive Web Resources: With our easy-to-use web resources, you can search for information on relationships, stress, academics, finances, and other issues of special interest…comfortably and privately.

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company (Aetna). The Student Assistance Program (SAP) is administered by Aetna Behavioral Health, LLC.

This material is for informational purposes only. All calls are confidential, except as required by law. Services are available to you and your household members, including dependent children up to age 26, whether they live at home or not.

Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to

Accessibility Services: If you are a person with a disability who needs assistance using our websites, our Customer Service Representatives can assist you. Please call them at the number on your member ID Card or at 877-480-4161 from 8:30 a.m.-5:30 p.m, Mon-Fri. Persons with a hearing or speech disability can use 711 for Telecommunications Relay Service (TRS).

If you need a PDF document in an accessible format, you can request it directly through"Contact Us" here or at the top of the page.

151 Farmington Avenue, Hartford, CT 06156. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Massachusetts license number: 10041444. California license number: OB84599.

Student health insurance plans are underwritten by Aetna Life Insurance Company (Aetna). In MD and NJ, student medical insurance is underwritten by Aetna Health and Life Insurance Company (AHLIC).Self-insured plans are funded by the applicable school, with claims administration services provided by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company, Aetna Health and Life Insurance Company and their affiliated companies.

For language services, please call the number on your member ID card and request an operator. For other language services: Español-Spanish | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other languages ...