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How to access and share your data

Access your health data

Some members can tell Aetna®* to share their health data with third-party apps on their smart phone, tablet, or other similar devices.

There are new federal rules on sharing health data. To follow these rules, Aetna has built a platform that apps can register with to access your health data at your direction. This will allow you to share health data with a third-party app. To learn more, visit our health data permissions and privacy page.

Your privacy is important
Before telling Aetna to share your health data with a third-party app, review our health data exchange page. It includes information about protecting your privacy and security.


*FOR AETNA REFERENCE: “Aetna” and the pronouns “we,” “us,” or “our’” may refer to one or more of the Aetna group of companies and their affiliates.

Give permission to share your data

Do you want to tell Aetna® to share your health data with a third-party app?
1. Choose a third-party app that you want to use to view your health data. If your Aetna plan (or plan affiliated with Aetna) is listed within the app, you may be able to send your health data there.*
2. Begin the request in the third-party app. The app should send you to our website to authorize.
3. Use your member website username and password to log in.
4. Select the “Review your request before allowing access” link to get important info about what you're asking Aetna to do.
5. Select the “Allow Access” button if you want Aetna to share your health data with the third-party app.
6. When you're done, the app should have access to your health data from Aetna.


*FOR SENDING DATA THROUGH APP CLAIM: This feature is currently only available to members of health plans under certain government programs, like Medicare, Medicaid and Qualified Health Plans on the Federally Facilitated Exchanges, and certain commercial plans.

Managing access to your health data

Want to find out which third-party apps you sent your health data to? Or revoke an app’s access? You can do this on your member website.
Follow these steps:

1. Log in to your member website.

2. Go to “Profile & Preferences” and select “Privacy and Security.”

3. Find the third-party app’s name and the date that the app last accessed your health data.

4. Select the “Remove Access” button to cancel your previous authorization. Keep in mind: Removing a third-party app’s access to your health data stops it from receiving your health data from Aetna® in the future. The app may still use the data you already shared.


Legal notices

Health plans are offered or underwritten or administered by Aetna Health of California Inc., Aetna Health Inc. (Florida), Aetna Health Inc. (Georgia), Aetna Life Insurance Company, Aetna Health of Utah Inc., Aetna Health Inc. (Pennsylvania), or Aetna Health Inc. (Texas) (Aetna). Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Information is accurate as of the production date; however, it is subject to change.

Health benefits and health insurance plans contain exclusions and limitations.

See all legal notices