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Find a Doctor, Hospital or Pharmacy

Check the provider search online directory

Use the provider search online directory to find doctors, hospitals and pharmacies that participate in our network. The easy-to-use search tool lets you find the right provider in a snap. Just enter a name, ZIP code, condition, procedure or specialty in the search box. You’ll also find maps, directions and more. When you visit health care providers in this network, it will be more cost-effective.

Your Aetna Student Health Plan allows you to choose where to receive care from a network provider*, or a provider outside the network.

Go to Provider Search

Simple Ways to Use Our Provider Search Tool

Save or see any provider -- it’s your choice

Option 1 icon

Option 1

Visit your campus health center or a network provider**

Network providers work with Aetna to offer you rates that are often much lower than their regular fees. This helps you save. Your network provider will provide care and:

  • Get approval from Aetna before giving you certain services***
  • File claims for you

Find a network provider

You can also request a printed directory. Visit our Contact Us page to call or email member services, and we’ll send it to you.

Option 2

Go to a provider outside the network**

You can visit any licensed provider. Your out-of-network provider will provide care; however, you may be responsible to:

  • Get approval from us before receiving certain services.***
  • File your own claims.
  • Pay the difference between the amount paid by your plan and the amount charged by your provider. This out-of-network option typically costs you more.

Aetna Specialty Pharmacy

Aetna Specialty Pharmacy provides specialty medications and support to members living with chronic conditions and illnesses. These medications are usually injected or infused, or some may be taken orally. Custom compounded doses and forms are also available.

For additional information please go to the Aetna Specialty Pharmacy website

Aetna Specialty Pharmacy refers to Aetna Specialty Pharmacy, LLC, a subsidiary of Aetna Inc., which is a licensed pharmacy that operates through specialty prescription fulfillment.

*Network providers are independent contractors and are neither employees nor agents of Aetna Life Insurance Company or their affiliates. Neither Aetna Life Insurance Company nor their affiliates provide medical care or treatment and they are not responsible for outcomes. The availability of a particular provider(s) cannot be guaranteed and network composition is subject to change.

**Remember: In case of emergency, call 911 or your local emergency hotline, or go directly to an emergency care facility.

***In Texas, this approval is known as “pre-service utilization review” and is not “verification” as defined by Texas law.

Accessibility Services: If you are a person with a disability who needs assistance using our websites, our Customer Service Representatives can assist you. Please call them at the number on your member ID Card or at 877-480-4161 from 8:30 a.m.-5:30 p.m, Mon-Fri. Persons with a hearing or speech disability can use 711 for Telecommunications Relay Service (TRS).

If you need a PDF document in an accessible format, you can request it directly through"Contact Us" here or at the top of the page.

151 Farmington Avenue, Hartford, CT 06156. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Massachusetts license number: 10041444. California license number: OB84599.

Student health insurance plans are underwritten by Aetna Life Insurance Company (Aetna). In MD and NJ, student medical insurance is underwritten by Aetna Health and Life Insurance Company (AHLIC).Self-insured plans are funded by the applicable school, with claims administration services provided by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company, Aetna Health and Life Insurance Company and their affiliated companies.

For language services, please call the number on your member ID card and request an operator. For other language services: Español-Spanish | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other languages ...